A Meeting Flow
By Doug Spurling Meetings seem to get a bad rap. And trust me, I get the meetings that are a complete waste of time (Corporate America style), but when used right, I think it’s one of the best tools for business growth, delegation, and team development. In our business, we have 7 different types of […]
What’s the Vibe in Your Facility?
By Doug Spurling We spend a lot of time on marketing, lead generation, and business growth strategies. And rightfully so, leads are one of the lifelines of our business. However, something I don’t think we spend enough time on is the product itself. What do people see when they walk into your facility? What do […]
10 Ways We Fit Recognition & Appreciation into our System
By Doug Spurling There’s been a large focus in 2018 on how Facebook is changing, and how that may impact how you generate leads. Lead generation will always be a part of our business, but it may be worth looking at spending more time on your existing clients, making their experience better, recognizing them, and […]
Lessons Learned from Terminating Employees
By Fred Zoller This is no fun but we all have to do it someday. About 3 weeks ago, I was forced to terminate 2 employees at the same time. It was tragic. Honestly, this is one of the hardest things I ever had to do and never done it before. So not having […]